1. Introduction
TopUpNol ("we", "us", "our") is an independent online service facilitating NOL card top-up requests in Dubai, UAE. By accessing or using our website at topupnol.com, you confirm that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our service.
2. Service Description
We provide an online platform for submitting NOL card top-up requests on behalf of users in Dubai. TopUpNol is not affiliated with, endorsed by, or connected to any Dubai public transport authority or government body. Our service is provided for informational and facilitation purposes only. We act as an independent intermediary to help you conveniently submit your top-up request online.
3. User Obligations
When using our service, you must provide accurate information, including your 10-digit NOL Tag ID and a valid, active email address. You are solely responsible for the accuracy and completeness of all information you submit. Providing incorrect details may result in delays or failed top-up requests, and TopUpNol bears no liability for such outcomes. You must be at least 18 years of age to use this service.
4. Payment
All payments are processed securely through our payment processing partners. All transaction amounts are denominated in UAE Dirhams (AED). Service fees, if applicable, will be clearly disclosed before you confirm and complete your payment. By proceeding with payment, you authorise the stated amount to be charged to your selected payment method.
5. Processing Time
Top-up requests are typically processed within 24 hours of successful payment. Actual processing times may vary depending on system availability and other factors. We do not guarantee specific processing times and shall not be held liable for delays beyond our reasonable control.
6. Intellectual Property
All content on topupnol.com — including text, graphics, logos, icons, images, and software — is the intellectual property of TopUpNol and is protected under applicable law. Unauthorized reproduction, distribution, or use of any content from this website is strictly prohibited.
7. Limitation of Liability
To the maximum extent permitted by the laws of the United Arab Emirates, TopUpNol's total liability for any claim arising out of or relating to these Terms or your use of our service shall be limited to the amount you paid for the specific service giving rise to the claim. In no event shall we be liable for indirect, incidental, special, or consequential damages.
8. Privacy
Your personal data is handled in accordance with our Privacy Policy. By using our service, you consent to our collection and use of your data as described therein.
9. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
10. Contact Us
If you have any questions or concerns about these Terms of Service, please reach out to us:
Email: support@topupnol.com
Phone: +971 50 302 5883
Address: 24 69A St – Jumeirah – Jumeira First – Dubai, UAE